We’ve been busy…listening. In the last 6 months, we conducted customer interviews, spoken with prospects, chatted with early adopters and even formed a Customer Council. We’ve been listening to your feedback, suggestions and problems and now we’d like to make some noise!  We’re making some enhancements that we know are going to be warmly welcomed…even more than the beloved sound of a vuvuzella.

We’ll be communicating the details of these changes out to our users over the next few weeks via email and this blog. So if you’re not already subscribed, then do so at the top right. You can subscribe via email and the blog posts will be delivered to your inbox.

Here’s an idea of what to expect in the upcoming changes:

• Sub-domains (ex. http://trinity-church.memberhub.com)
• Branded login pages for your organization and branded user dashboards
• Ability for admins to manage member profiles
• Register multiple email addresses
• Easier member directories

These changes will open up the door to even more enhancements. Enhancements that weren’t possible before; like more membership management capabilities. The bottom line is that it’s going to be MUCH easier to get your members into the system, easier to manage member profile information and therefore easier to enhance communication with and among your members. Your experience with MemberHub will be branded less with MemberHub and more with YOUR ORGANIZATION.

Thank you to those of you we’ve spoken with and especially to our Customer Council.

Photograph by: UNITED PHOTOS
Credit: REUTERS

Up to this point, the MemberHub team has been focused on creating tools to enhance communication and collaboration among groups. Religious organizations, schools, clubs, associations, groups and organizations of all types constantly hear from their members that communication can be improved. We aimed to address this dilemma with online hubs. Hubs are flexible and powerful and offer users an elegant solution to online discussions, announcements, calendar event sharing and file sharing. Hubs offer two-way communications; connecting organizations and members. Still, from MemberHub’s conception, we’ve planned for MemberHub to be a membership management tool as well. It’s the combination of group communications with membership management that makes MemberHub not only unique, but the total solution for organizations of various size and types. 

So now that organizations can use MemberHub to connect its members we’re building membership management functionality on top of the existing platform. Member-based organizations need to track members, reflect an accurate listing of members, print reports about members, collect membership dues and much more. And they want to be able to do all these things wherever there is a connection to the internet. Organizations that need this functionality will find the new organization features in MemberHub a very welcome addition. The same elegant and straight-forward interface that you’re used to in MemberHub is being expanded to give organizations an invigorating approach to membership management. 

The next post will provide screen shots from the new features and will give you a better idea of where the team is heading. To get started with organizations you can signup to learn more about the Early Adopters Program. Participants will be contacted by a MemberHub customer care representative and give them access to the new features. Best of all, if you decide to join the program before October 31, 2008 you will receive a 50% discount off the monthly subscription price for up to 14 months.